Degraded Performance

Incident History

Chromium Browsers | Push Subscription Lost After Closing Browser

Degraded Performance

Opened: Oct 1, 2024, 4:52 PM UTC

Duration: 70h 42m 24s

Affected services:Notification Delivery


  • Identified
    Oct 1, 2024, 4:52 PM UTC

    There is a confirmed issue with the latest Chromium release, version 129, which can cause notifications to not show on devices. Chromium is used to run Google Chrome and Microsoft Edge. So users on those browsers may see reduced deliverability. This is not an Aimtell specific issue, rather it comes from Chromium itself. The google team has noted this as a P0 (highest priority). The official issue can be found here: Push subscription is lost after browser restart - https://issues.chromium.org/issues/369224672?pli=1 . The Aimtell team is diligently running checks and ensuring systems are re-assigning or maintaining subscriptions wherever possible. The Aimtell client side script will re-assign new subscriptions upon page visits, which will mitigate engagement reduction for websites that have visitors returning regularly. More updates to come as the Chromium issue progresses.

  • Monitoring
    Oct 3, 2024, 8:23 PM UTC

    The Chrome team has released a hotfix and has begun rolling it out to production. We're seeing positive signs of notification delivery recovery and will continue to monitor.

UptimePerformance
24h7d30d90d

API

Operational

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Uptime

No data available

Dashboard

Operational

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Uptime

No data available

Data Collection

Operational

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Uptime

No data available

Notification Delivery

Degraded Performance

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Uptime

No data available