Degraded Performance
Incident HistoryChromium Browsers | Push Subscription Lost After Closing Browser
Degraded Performance
Opened: Oct 1, 2024, 4:52 PM UTC
Duration: 70h 42m 24s
Affected services:Notification Delivery
- IdentifiedOct 1, 2024, 4:52 PM UTC
There is a confirmed issue with the latest Chromium release, version 129, which can cause notifications to not show on devices. Chromium is used to run Google Chrome and Microsoft Edge. So users on those browsers may see reduced deliverability. This is not an Aimtell specific issue, rather it comes from Chromium itself. The google team has noted this as a P0 (highest priority). The official issue can be found here: Push subscription is lost after browser restart - https://issues.chromium.org/issues/369224672?pli=1 . The Aimtell team is diligently running checks and ensuring systems are re-assigning or maintaining subscriptions wherever possible. The Aimtell client side script will re-assign new subscriptions upon page visits, which will mitigate engagement reduction for websites that have visitors returning regularly. More updates to come as the Chromium issue progresses.
- MonitoringOct 3, 2024, 8:23 PM UTC
The Chrome team has released a hotfix and has begun rolling it out to production. We're seeing positive signs of notification delivery recovery and will continue to monitor.
API
Operational
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Uptime
No data available
Dashboard
Operational
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Uptime
No data available
Data Collection
Operational
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Uptime
No data available
Notification Delivery
Degraded Performance
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Uptime
No data available