This incident has been resolved. Subscriber data (optins, pageviews, attributes, etc) continue to flow into the platform at usual rates. There was no subscriber optin or subscriber data loss, simply a delay.
Posted Feb 19, 2020 - 17:53 PST
Monitoring
A hotfix has been applied and any new subscriber data backlog is catching up.
Posted Feb 19, 2020 - 16:05 PST
Identified
We've identified the issue and we are currently working on a hotfix.
Posted Feb 19, 2020 - 15:30 PST
Investigating
We're investigating an increased delay in new subscriber data.